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Hotel Investor Apps Hires New Director of Customer Onboarding

Matthew Polk

Hotel Investor Apps (HIA), the hospitality-specific ERP and Accounting platform, announced today the addition of Matthew Polk, MBA, as Director of Customer Onboarding. 

Polk is an experienced Finance Executive with a deep hospitality background. Most recently, he was Vice President of Finance at Tourists Welcome and Main Street Hospitality, two well-known hotel management companies in the Northeast, where he handled all aspects of financial strategy, as well as corporate and property accounting functions. He has also been responsible for implementing multiple software solutions in these roles.

“We are excited to welcome Matt to the HIA team,” said Charlie Fritsch, CEO, Hotel Investor Apps. “He brings strong hotel accounting and finance depth coupled with hands-on property experience, which will be a great asset and resource for new customers.”

In this new role, Polk will spearhead the customer onboarding process, helping companies transition to HIA’s ERP & Accounting software and managing the implementation timeline. Polk’s focus will be on streamlining communications and processes to make the transition as seamless as possible.

“It’s exciting to take my hospitality finance background and apply it to the software side now. HIA is an innovative company with the foresight to adapt ERP technology for hotels. I am excited about the capabilities we can offer hoteliers to make their lives easier. This technology has so much to offer for both the property and corporate levels,” said Matthew Polk, Director of Customer Onboarding, Hotel Investor Apps. “In my new role, I am looking forward to bringing a financial, operational viewpoint to streamlining the onboarding process and helping make the transition to new back-office software easy.”

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